Real Tour, Inc., is only as good as the service we provide to our clients. These are the reasons that make our customer/client services unparalleled in the industry.
- Exceptional Customer Service: Real Tour, Inc., will provide you with customer service that goes above and beyond the call of duty, just as you do for your clients. This crucial factor has been lost somewhere with our competition and we are dedicated to bringing it back.
- User Friendly Website: Our site offers our customers the most interactive and easy to navigate website. Creating brochures, fact sheets, and direct mailing cards has never been so easy. Clients simply choose photos, type in text and submit for proofs for speedy turnaround.
- Permission to Use Our Photos at No Additional Cost: We give the customer permission to use what they are paying for, their photographs. No need to ever re-purchase them.
- Flexibility: While we will have recommended guidelines and formats we will also be willing to work with the customer to make sure they are completely satisfied with their product. The customer always comes first.
- Frequent Communication: We will always be in constant contact with our clients and never keep them waiting long for a return call or email.
- Two Hour Cancellation/Reschedule Policy: We know sometimes things come up with weather and deadlines and if you aren't ready and have already scheduled your appointment, just call us 2 hours before we come out and we'll never charge you to do so.
- Our site automatically builds your tour for you: Once your pictures are up your tour is ready to go! All you have to do is edit it if you want to make changes or add room descriptions. We also have a drag and drop photo sort that makes it easy to put your photos in display order.
- Edited Photographs: All of our photos are individually edited, never batch edited, to make each photo the best it can be.
- Amenities: We'll be glad to shoot any building or neighborhood amenities at no additional charge, just let us know ahead of time!
- Tour View Tracker: Our site has the ability to track the number of unique views on each of your tours ... great information for your clients.
- Social Media/Email a friend: Send and post your tours on social media for more widespread viewing. Anyone viewing your tour has the ability to click on a link and send your virtual tour directly to anyone else!