TERMS & CONDITIONS

Real Tour, Inc has a CREDIT ONLY return policy (No Refunds).

(Read below for more details).

DEADLINES

Virtual Tour Turnaround: All of our still slideshow virtual tours have a same day turnaround. Our last appointment is at 2pm for this reason. Real Tour, Inc. is not responsible for moving or removing furniture in clients homes. Photos will be taken of properties as is.

When you schedule your photoshoot, take into consideration turn around time for any print you may have ordered. Real Tour, Inc. closes Friday at 5 pm and that is the last time we can deliver your materials before the weekend.

Floor Plan Turnaround: All Floor Plan tours have a next day turnaround. Please note that all illustrations and dimensions are approximate and may vary from actual structure. Dimensions have been rounded. All information deemed reliable but not guaranteed.

Print Materials Proof Turnaround: After your photos are available online, you can begin configuring your print material on the website. Real Tour Inc. is not responsible for spelling and grammatical edits on print material. Once you approve your proof, Real Tour Inc is not responsible for edit mistakes.

Print Materials Printed Turnaround: We need final approval by 2pm for your print materials to be printed the same day. All proofs approved after 2pm will be printed the next business day.

Print Materials Delivered Turnaround: For next day delivery, you must approve your proof by 2pm. For example, if you approve your proof Wednesday by 2pm, they will be delivered to your office by 5pm on Thursday. If you approve your proof after 2pm on Wednesday, they will be delivered to your office by 5pm on Friday.

Print Materials Rush: While our normal turnaround is fast, we may be able to do it faster! If you need us to guarantee a faster turnaround, just let us know. There will be a rush fee.

PAYMENT POLICY

Payment for Real Tour, Inc. services is due at the time of the order by Credit Card.

Real Tour, Inc. has a NO REFUND policy. In the event that you do not use goods or services ordered and paid for, we will happily issue a credit to your account for future orders.

Real Tour, Inc. guarantees the quality of our work but we are not responsible for unforeseen circumstances. All orders can be rescheduled, post-poned, delayed and transferred without penalty so long as we are notified 2 hours before the scheduled appointment time. In the event that we are not given a 2 hour notice or a Real Tour Inc photographer is turned away from a scheduled photoshoot for unforeseen circumstances (ie. property is not ready for photos, etc) we will charge a $35 fee to return and complete the photoshoot at a later date and time.

HOSTING

Real Tour, Inc. will host your Matterport link for up to 1 year, or until the property is sold, whichever comes first. Please contact us for pricing should you need your link active for longer than this time frame. 

The Legal Stuff

By using the Web Site, you agree to the following terms of use. If you do not agree to these terms, please do not use this Web Site. Three sets of terms follow. The first - the DISCLAIMER - describes the terms on which Real Tour, Inc. offers access to our web site, whether or not you sign up to use the Real Tour, Inc. Web Hosting and E-Commerce Services. The second -- the AGREEMENT FOR USE OF Real Tour, Inc. WEB HOSTING AND E-COMMERCE SERVICES - is a legally binding contract between us which you must enter into in order to be eligible to use the Web Hosting and E-Commerce Services. The third - the ACCEPTABLE USE POLICY - governs your use of our web site, whether or not you have consented to the Agreement.

DISCLAIMER

The information on this website is provided as a service by Real Tour, Inc.. While every effort is made to keep this information as accurate as possible, WE DISCLAIM ANY IMPLIED WARRANTY OR REPRESENTATION ABOUT ITS ACCURACY, COMPLETENESS OR APPROPRIATENESS FOR A PARTICULAR PURPOSE. Those persons who access this information assume full responsibility for the use of the information and understand and agree that Real Tour, Inc. is not responsible or liable for any claim, loss or damage arising from the use of the information. Reference to specific products, processes or services does not constitute or imply recommendation or endorsement by Real Tour, Inc.. The views and opinions expressed within these documents do not necessarily reflect those of Real Tour, Inc..

Real Tour, Inc photographers may or may not be licensed real estate agents.

AGREEMENT FOR USE OF Real Tour, Inc. WEB HOSTING AND E-COMMERCE SERVICES

BEFORE YOU USE OR ACCEPT THE WEB HOSTING OR E-COMMERCE SERVICES PROVIDED BY Real Tour, Inc., AND IN ORDER TO CONTINUE THE USE OF THESE SERVICES, CAREFULLY READ THE TERMS AND CONDITIONS OF THIS AGREEMENT. BY INPUTTING SUBSCRIBER INFORMATION, REGISTERING, OR ACTIVATING YOUR WEB HOSTING ACCOUNT, YOU ARE AGREEING TO BE BOUND BY, AND ARE BECOMING A PARTY TO, THIS AGREEMENT. IF YOU DO NOT ACCEPT AND AGREE TO ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT INPUT SUBSCRIBER INFORMATION, REGISTER, OR ACTIVATE YOUR ACCOUNT. This agreement ("Agreement") becomes effective when you complete all of the membership information required on the Member Registration Form. This Agreement is between Real Tour, Inc.. ("Real Tour, Inc."), a Maryland corporation, and the Member ("Member", "you", or "your"). This Agreement sets forth the terms and conditions under which you agree to use Real Tour, Inc.'s Web Hosting and eCommerce Services ("Service" or "Services").

Terms of Service

Commencing on the date on which you initiate the Services, you will have use of the Services pursuant to the terms and conditions set forth herein and in the accompanying Acceptable Use Policy. In exchange, you will pay the current charges for such Services and any and all taxes thereon, if applicable. The Services shall continue until the earlier of such time as you provide Real Tour, Inc. with notice that you wish to discontinue the Services, the Services are terminated and/or canceled by Real Tour, Inc., as set forth herein, or Real Tour, Inc. ceases to offer the Services to the general public. For termination of prepaid Real Tour, Inc. monthly or annual accounts, notice must be received by Real Tour, Inc. at least ten calendar days prior to the billing date in order to avoid charges for the subsequent period. Real Tour, Inc. has the exclusive legal right to use the Real Tour, Inc. trademark and logos. Unauthorized use of any Real Tour, Inc. trademark or logo is a violation of federal and state trademark laws. All other products and company names mentioned in the Real Tour, Inc. site may be trademarks of their respective owners. Real Tour, Inc. reserves the right to seek all remedies available at law and in equity for violations of the rules and regulations set forth in this Site, including the right to block access from a particular Internet address to the Site. Real Tour, Inc. reserves the right to modify or discontinue the Services, and any rates, terms, or conditions, at any time.

Modifications

Real Tour, Inc. may modify this Agreement, the terms, conditions, and charges for the Services, and its Acceptable Use Policy at any time in its sole discretion. Any modification is effective immediately upon either a posting on the Real Tour, Inc. Home Page, or by a message from Real Tour, Inc. sent by electronic mail, or by conventional mail. If any modification to this Agreement is unacceptable to you, you may immediately terminate the Services. However, if you do not terminate the Services, or continue to use the Services following modification to this Agreement, your continued use will mean that you have accepted that modification.

Fees

Real Tour, Inc. will bill your credit card for all charges and services provided unless other arrangements are agreed to in writing. Recurring charges are billed in advance of service. In the event legal action is necessary to collect on balances due, you agree to reimburse Real Tour, Inc. for all expenses incurred to recover sums due, including attorneys fees and other legal expenses. You are responsible for purchase of, and payment of charges for, Internet access services and telecommunications services needed for use of the Services.

Personal Information

You hereby certify that you are not a minor. For purposes of identification, billing and marketing, you must provide accurate, complete, and updated information to register for use of the Services ("Member Registration Data"), including your legal name, address, telephone number(s), email address, and applicable payment data (for example, a credit card number and expiration date). Provision of Services You understand and agree that temporary interruptions of the Services may occur as normal events. You further understand and agree that Real Tour, Inc. has no control over third party networks you may access in the course of the use of the Services, and therefore, delays and disruption of other network transmissions are completely beyond the control of Real Tour, Inc..

Linked Internet Sites

The links in this web site will let the user leave Real Tour, Inc.'s site. The linked sites are not under the control of Real Tour, Inc., and Real Tour, Inc. is not responsible for the content available on any other Internet sites linked to the web site. Real Tour, Inc. is providing these links to other Internet sites as a convenience to users, and access to any other Internet sites linked to this web site is at the user's own risk. The inclusion of any link does not imply a recommendation or endorsement by Real Tour, Inc. of the linked site.

Disclaimer of Warranty and Limitation of Liability

Real Tour, Inc. will make commercially reasonable efforts to provide continuous, uninterrupted, expedient, and error-free Service to you. Under no circumstances shall Real Tour, Inc. be liable to you or any other person for any special, incidental, consequential, or punitive damages of any kind, including without limitation, loss of profits, loss of income or cost of replacement Services. Real Tour, Inc.'s liability for damages in regards to extraordinary and unreasonable interruptions of service, or for mistakes, omissions, delays, errors and defects (including, but not limited to, interruption of service, deletion of files, loss of or damage to data, and damages resulting from computer viruses) in the provision of the Services, shall in no event exceed an amount equal to the prorata charges to you for the period during which the Services are affected. YOU HEREBY ACKNOWLEDGE THAT THIS PROVISION WILL APPLY WHETHER OR NOT Real Tour, Inc. IS GIVEN NOTICE OF THE POSSIBILITY OF SUCH DAMAGES AND THAT THIS PROVISION WILL APPLY TO ALL CONTENT, MERCHANDISE OR SERVICES AVAILABLE FROM Real Tour, Inc. OR ITS AFFILIATES AND VENDORS. EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, Real Tour, Inc. HEREBY DISCLAIMS ANY AND ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF FITNESS, MERCHANTABILITY, AND PERFORMANCE. Real Tour, Inc. MAKES NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, OR THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE; NOR DOES Real Tour, Inc. MAKE ANY WARRANTY AS TO THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE SERVICES. YOU UNDERSTAND AND AGREE THAT ANY MATERIAL AND/OR DATA UPLOADED, DOWNLOADED, OR OTHERWISE OBTAINED, THROUGH THE USE OF THE SERVICES IS DONE AT YOUR OWN RISK, AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE UPLOAD OR DOWNLOAD OF SUCH MATERIAL AND/OR DATA. NO ORAL ADVICE OR WRITTEN INFORMATION GIVEN BY Real Tour, Inc., ITS EMPLOYEES, LICENSORS, AGENTS OR THE LIKE, WILL CREATE A WARRANTY, AND YOU MAY NOT RELY ON SUCH ORAL ADVICE OR WRITTEN INFORMATION. Through your use of the Services, you may have the opportunities to engage in commercial transactions with other Internet users and vendors. You acknowledge that all transactions relating to any merchandise or services offered by any party, including, but not limited to the purchase terms, payment terms, warranties, guarantees, maintenance and delivery terms relating to such transactions, are agreed to solely between the seller or purchaser of such merchandize and services and you. Real Tour, Inc. MAKES NO WARRANTY REGARDING ANY TRANSACTIONS EXECUTED THROUGH, OR IN CONNECTION WITH THE SERVICES, AND YOU UNDERSTAND AND AGREE THAT SUCH TRANSACTIONS ARE CONDUCTED ENTIRELY AT YOUR OWN RISK.

Indemnity

You agree to indemnify and hold Real Tour, Inc. harmless from all claims, losses, liens, expenses, suits and attorneys' fees ("Liabilities") for all damages, including without limitation injuries to or death of any person and for damages to or loss of any property which may in any way arise out of or result from or in connection with your use of the Services, except to the extent that such Liabilities arise from the willful misconduct of Real Tour, Inc.. You agree to indemnify Real Tour, Inc., its affiliates and subsidiaries, in the event that your use of the Services (i) constitutes a violation of any law, regulation or tariff (including, without limitation, copyright and intellectual property laws); (ii) is defamatory, fraudulent or deceptive, (iii) is intended to threaten, harass or intimidate, (iv) violates Real Tour, Inc.'s Acceptable Use Policy as it is modified from time to time, or (v) interferes with other customers' use or enjoyment of the Services provided by Real Tour, Inc.. You agree to indemnify Real Tour, Inc., its affiliates and subsidiaries for any tax caused by your use of the Services, for which You are responsible hereunder, which you fail to pay.

Advertising

You shall not use Real Tour, Inc.'s name or any language, pictures or symbols which could, in Real Tour, Inc.'s judgment, imply Real Tour, Inc.'s endorsement in any (i) written or oral advertising or presentation, or (ii) brochure, newsletter, book, or other written material of whatever nature, without prior written consent.

Member Responsibilities and Use Limitations

You agree to comply with Real Tour, Inc.'s Acceptable Use Policy as it may be modified from time to time, and to comply with the rules, regulations, and policies applicable to any network you access. Any violation of such rules, regulation and policies, or any network policy document issued by Real Tour, Inc., shall be cause for Real Tour, Inc. to suspend or terminate the Services. You agree that you will not place or allow anyone using your account to place any copyrighted material on the Service without the permission of the copyright owner or persons authorized by the copyright owner to grant permission. You are responsible for obtaining the necessary permission before permitting any copyrighted material that belongs to others to be placed on the Service. You may download the material available on the Service only for your personal, non-commercial use. Except as authorized to use material without express permission under the copyright laws, you are responsible for obtaining permission before reusing any copyrighted material that is available on the Service. Nothing contained in this Agreement may be construed to convey to you any interest, title, or license in the user ID, URL, IP Address, or domain name used by you in connection with the Services. Real Tour, Inc. reserves the right to suspend or terminate the Services to you, or any user ID, URL, IP Address, or domain name used by you, in the event it is used in a manner which (i) constitutes violation of any law, regulation or tariff (including, without limitation, copyright and intellectual property laws); (ii) is defamatory, fraudulent, obscene or deceptive; (iii) is intended to threaten, harass or intimidate; (iv) tends to damage the name or reputation of Real Tour, Inc., its parent, affiliates and subsidiaries; (vi) violates Real Tour, Inc.'s Acceptable Use Policy or (vii) interferes with other customers' use and enjoyment of the Services provided by Real Tour, Inc.. You understand and agree that any attempt to break security, or to access an account which does not belong to you, shall be considered a material breach of this Agreement, and such breach may, without limiting Real Tour, Inc.'s other remedies, result in suspension or termination of the Services. You further agree to immediately notify Real Tour, Inc. of (i) any unauthorized use of your account and/or (ii) any breach, or attempted breach, of security known to you.

License Grant and Copyright Notice

You retain all rights in any material uploaded to the Service by you or others you authorize to use your account. You grant Real Tour, Inc. and its designated licensees a non-exclusive, paid-up, perpetual, and worldwide right to copy, distribute, display, perform, publish, translate, adapt, modify, and otherwise use such material in connection with the Real Tour, Inc. Service regardless of the medium, technology, or form in which it is used. The entire content of the Service is copyrighted by Real Tour, Inc. as a collective work under the United States copyright laws. Portions of the Service are provided to Real Tour, Inc. under license. The copying, reproduction, or publication of any part of the Service is prohibited, unless expressly authorized in writing by Real Tour, Inc..

Force Majeure

Real Tour, Inc. shall not be responsible for damages or for delays or failures in performance resulting from acts or occurrences beyond their reasonable control, including, without limitation: fire, lightning, explosion, power surge or failure, water, acts of God, war, revolution, civil commotion or acts of civil or military authorities or public enemies: any law, order, regulation, ordinance, or requirement of any government or legal body or any representative of any such government or legal body; or labor unrest, including without limitation, strikes, slowdowns, picketing, or boycotts; inability to secure raw materials, transportation facilities, fuel or energy shortages, or acts or omissions of other common carriers.

Cancellation, Termination, and Assignment

In the event that a ruling, regulation, or order issued by a judicial, legislative or regulatory body causes Real Tour, Inc. to believe that this Agreement and/or the Services provided hereunder, may be in conflict with such rules, regulations, or orders, Real Tour, Inc. may suspend or terminate the Services, or terminate this Agreement, without liability. Cancellation Charges: Real Tour, Inc. does not refund charges for unused service. If you fail for fifteen (15) days to pay any charge when due, including, but not limited to, product charges, service charges, or taxes, or if you fail for fifteen (15) days to perform or observe any other material term or condition of this Agreement, or, immediately, if you provide false or inaccurate information which is required for the provision of the Services or is necessary to allow Real Tour, Inc. to bill you for the Services, and such condition continues unremedied for thirty days, you shall be in default and Real Tour, Inc. may suspend or terminate the Services. You may not assign your account for Services to anyone without the express written consent of Real Tour, Inc.. Upon reasonable notice, Real Tour, Inc. may assign its rights and obligations under this Agreement.

Notices

Any notices in connection with this Agreement must be sent to each party as follows: To Real Tour, Inc.: Real Tour, Inc.. general@realtourinc.com To you: Either the e-mail address supplied for your account, or the address supplied by you as part of the Member Registration Data. Any notices or communication under this Agreement will be deemed delivered to the party receiving such communication (1) on the delivery date if delivered personally to the party; (2) two business days after deposit with a commercial overnight carrier, with written verification of receipt; (3) five business days after the mailing date, if sent by US mail, return receipt requested; (4) on the delivery date if transmitted by confirmed facsimile; or (5) on the delivery date if transmitted by confirmed e-mail.

General

This Agreement, and the provision of the Services, may be terminated at any time by either party upon written notice to the other. This Agreement shall be construed in accordance with the Laws of the State of Maryland. The Federal and State courts of Montgomery County Maryland shall be the sole and exclusive venue for any dispute arising hereunder. Some jurisdictions do not allow the exclusion of certain warranties, in which case such warranty exclusions may not apply to you. This Agreement and the accompanying Acceptable Use Policy, Privacy Policy, and the web site Disclaimer constitute the entire agreement between you and Real Tour, Inc. with respect to the Service and supersede all other communications. The provisions of this Agreement are for the benefit of Real Tour, Inc..com and its service providers, licensors, directors, employees, and agents; and each may assert and enforce those provisions directly on its own behalf. Acceptable Use Policy

IMPORTANT NOTE: THIS DOCUMENT IS UPDATED OFTEN. PLEASE MAKE A HABIT OF REVIEWING IT FROM TIME TO TIME TO STAY ABREAST OF ACCEPTABLE AS WELL AS INAPPROPRIATE USES OF YOUR Real Tour, Inc. ("Real Tour, Inc.") ACCOUNT. REPORTS OF ACTIVITY IN VIOLATION OF THIS POLICY MAY BE SENT VIA E-MAIL TO general@realtourinc.com

Last updated: 2014 Copyright © 2014 Real Tour, Inc. All rights reserved.

The Important Stuff

NO REFUNDS

Real Tour, Inc. has a NO REFUND policy. In the event that you do not use goods or services ordered and paid for, we will happily issue a credit to your account for future orders.

VIRTUAL TOUR TURNAROUND

All of our still slideshow virtual tours have a same day turnaround. Our last appointment is at 2pm for this reason. Real Tour, Inc. is not responsible for moving or removing furniture in clients homes. Photos will be taken of properties as is.

240.912.4973
www.realtourinc.com